Privacy Policy

Privacy Policy

Introduction

Welcome to https://best-4×4-repair-brownsville.rgv4x4shop.com (hereinafter referred to as “Best 4×4 Repair Brownsville,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online services, and products offered through these platforms. Please note that this privacy statement does not extend to third-party websites or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them.

Processing Activities

This policy is designed to guide our interactions with users in the following scenarios:

  • Utilizing our applications and online services as a registered user.
  • Visiting any of our websites linked to this Privacy Policy.
  • Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. The categories of information we gather include:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Transaction details required for processing payments, including credit/debit card numbers (masked), expiration dates, and billing addresses.
  3. Financial Information: Data associated with your financial accounts, such as bank account information (for direct deposits or withdrawals).
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities, purchase dates, and order totals.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs.
  6. Location Data: Information about your geographical location when using our location-based services or consenting to share your location.
  7. Feedback: Any comments, reviews, or ratings you provide us, which help improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or use our social media features.
  9. Product Information: Details about products you browse or purchase, including product names, descriptions, and prices.

We collect this data through various methods: user input forms, account registration, browsing activities, automated technologies (like cookies), and third-party partners who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files stored on your device to enhance user experience and enable certain functionalities. We use cookies for several purposes:

  • Strictly Necessary: These ensure the basic functionality of our website, such as enabling secure log-ins.
  • Preference: Cookies remember your preferences and settings to personalize your experience.
  • Analytics: We use analytics cookies to track site usage and gather statistical data, helping us improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is accomplished, we delete or anonymize the data securely.

Security Measures

Best 4×4 Repair Brownsville implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use encryption for data in transit and at rest, and we engage secure third-party processing partners who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take appropriate steps to delete it.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data under specific circumstances.
  • Restriction: Limiting our processing of your data in certain situations.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise any of these rights or have questions about your privacy, please contact our Data Protection Officer using the details provided below. We will respond to your request as soon as possible and in line with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

If you have any privacy-related inquiries, requests for information, or complaints, please contact us:

  • Email: contact@best-4×4-repair-brownsville.rgv4x4shop.com
  • Postal Address: Best 4×4 Repair Brownsville, Privacy Team, [Address], [City, State, ZIP Code]